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149 E State Hwy CC

Nixa, MO 65714

417-799-4822

LC# BUS2013-01191

Smithcomechanical

FAQ

What is the SEER Rating?

The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 33.

Why is the SEER rating on the Energy Guide different than what my dealer quoted?
Each split system cooling unit has a nominal SEER rating. This rating can be increased with the upgrade of the same series indoor unit. The SEER rating of a system is based on the combination of equipment installed in the home. The outdoor equipment (heat pump or air conditioner), as well as the indoor equipment (evaporator coil and furnace, or air handler), play a vital role in the total rating.
Why should I have regular (or preventive) maintenance? And how often should I have it performed?

Your heating and cooling systems work incredibly hard to perform their functions for your home every day. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance is delayed. However, by performing regular maintenance, you can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Preventive maintenance inspections performed on a regular basis can uncover leaks, rust, rot, soot, frayed wires and corroded electrical contacts. You should have maintenance completed on your system regularly to ensure maximum efficiency and prevent possible problems that may occur in the near future.

I need help troubleshooting a problem with my equipment.

As your local Trane dealer, SmithCo Heating & Cooling is your troubleshooting expert, and is glad to help you. In addition, Trane also provides a network of troubleshooting technicians at Trane Distribution centers across the country which SmithCo Heating & Cooling will utilize to address your concern. Should we encounter a situation that requires additional factory help, we will contact our factory supported Service Manager(s) for assistance.

Where can I get parts for my Trane equipment?

As a Trane dealer, we are the best resource for identifying and supplying the correct, current parts for your system, as well as pricing and availability.

Which Trane equipment will best fit my home?

There are many factors that affect the sizing and specifications of your system, including square footage, insulation, window surface and configuration, geographic location of your home, duct sizing and arrangement, and many others. SmithCo Heating & Cooling can perform an in-home load analysis to determine which equipment combinations will perfectly suit your home and your family’s needs. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to ensure the size of the system you purchase will be large enough to heat or cool your home, and not any larger than you need, is to have your home’s individual heating and cooling needs evaluated by a professional.

What does my warranty cover?

Under the standard factory warranty, Trane covers parts that fail during the warranty period due to a defect in the part. The warranty does not cover labor.  All Trane equipment that we install is registered with Trane Corporation to ensure your 10 year parts warranty. If you cannot find your warranty certificate, SmithCo Heating & Cooling will also be able to provide you with that information. 

What is the life expectancy of my unit?

Dependable Trane products are among the longest lasting heating and cooling products available. For your specific equipment, there are many variables that affect life expectancy, including, of course, the regularity of routine maintenance.

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149 E State Hwy CC

Nixa, MO 65714

417-799-4822

 

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